Privacy Policy
Last updated: January 23, 2026
Zapnix respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Information We Collect
When you use Zapnix, we may collect the following information:
Information You Provide
- Full name
- Phone number / WhatsApp number
- Email address (if provided)
- Delivery address
- Product links and order details
Automatically Collected Information
- IP address
- Browser and device information
- Pages visited on our website
- Cookies and similar tracking technologies
2. How We Use Your Information
Your information is used for the following purposes:
- Reviewing and processing order requests
- Communicating with you regarding order status and confirmations
- Arranging international purchases and local deliveries
- Managing cash on delivery verification
- Providing customer support
- Preventing fraud and misuse of our services
- Complying with legal and regulatory requirements
We do not use your information for purposes unrelated to our services.
3. Payments & Financial Information
Zapnix does not store your card or bank details.
- All transactions are processed via Cash on Delivery.
- We do not collect sensitive payment information through this website.
- Payment data is only handled physically at the time of delivery.
4. Information Sharing
We do not sell or rent your personal information. Your data may be shared only with:
- Trusted service providers involved in shipping or delivery
- Legal or regulatory authorities if required by law
5. Cookies & Website Tracking
We use cookies to improve website performance, understand how visitors use our site, and enhance user experience. You may disable cookies through your browser settings, but some features of the site may not function properly.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system can be guaranteed to be 100% secure.
7. Your Rights
You have the right to request access to the personal data we hold about you, request correction of inaccurate information, or request deletion of your data, subject to legal and operational requirements.
8. Third-Party Websites
Our website may contain links to third-party websites (such as international shopping platforms). Zapnix is not responsible for the privacy practices or content of those websites.
9. Home-Based Operation
Zapnix is currently operated as a home-based business in Sri Lanka. All customer information is handled with the same level of care and confidentiality regardless of business structure.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us via our Contact Page.